Great job with facilitating the lessons, keeping us engaged, sharing some of Seattle, and sharing best practices for in-person or virtual training. I will always remember my ToT class and feel ready to pull this off :-) THANK YOU!

Training of Trainers Participant

The opportunity to learn from a great group of trainers, they all have different backgrounds and strengths that will help me shape my BTG trainer identity when I teach my future classes.

Training of Trainers Participant

The amount of time spent on teach backs and providing feedback to each other was incredibly valuable. It was great to be able to get practice managing a Zoom classroom and to get new resources and tools to use (for both online and in-person training).

Training of Trainers Participant

CTC training provides a thorough introduction to the practices of Patient Navigation. It provides very good learning materials and it enhanced my practice as a Patient Guide. My tutor was always encouraging and very positive.

Rubi

Great teaching, well organized and comprehensive.

Medical Interpreter

Please keep on doing this; it is very educational and the knowledge I have acquired I will cherish for a long time!

Medical Interpreter

The training helped to standardize the day-to-day work of the interpreting staff. It has clarified what is expected of them, everything from positioning to how to reach out to patients, before and after the appointment. There are more discussions in the staff room about the professional standards of behavior.

Program Manager

The training offered many teachable moments. Through role-plays and other activities, participants learned to encourage patients to ask questions.

Program Manager

I absolutely recommend this training to anyone. It has helped me see my role as an interpreter differently. I feel more confident now because I have the tools needed to succeed in my career. It was really a great experience to share this course with a group of people that care for others.

Medical Interpreter

I truly enjoyed my experience of taking the BTG training. The trainer was a wonderful instructor, very dynamic, and had a great sense of humor. Even though the course was virtual I still had a very fulfilling experience and enjoyed making connections with others around the country. I hope to continue to use everything I learned in my profession and hopefully take another course in the future. Thank you for such a great time!

Antoinette Valle