CTC training provides a thorough introduction to the practices of Patient Navigation. It provides very good learning materials and it enhanced my practice as a Patient Guide. My tutor was always encouraging and very positive.
Very good content - well thought out!
Great teaching, well organized and comprehensive.
Please keep on doing this; it is very educational and the knowledge I have acquired I will cherish for a long time!
I feel very useful and confident that I am actually able to guide and make some patients confident as they navigate our medical systems.
As a medical interpreter, our role was just limited to interpretation before the training. However, after the patient guide training, our role has expanded and we have more freedom to educate and inform our patients about the health care system, the importance of primary and preventative care, etc.
We are really grateful. The training has created cohesion for the team and increased the level of professionalism. It has made the interpreting staff feel valuable, as they support patients and contribute to the hospital as a whole.
After the training, you’ll have a clear idea of the role of a patient guide and what you can accomplish.