About the Program

The Connecting to Care: Cultural Navigator program provides medical interpreters, patient navigators, cultural navigators, and community health workers with new skills and professional development opportunities. This training program combines the principles of workforce development and the field of patient navigation to build the internal capacity of medical interpreter and community health worker programs, while also providing experienced interpreters, community health workers, and patient/cultural navigators with new skills to better support patients, community members, and members of the health care team.

The Training of Trainers (ToT) course prepares trainers to conduct Connecting to Care trainings in their organizations and communities. The course is appropriate for staff members of agencies and organizations that employ navigators, interpreters, and/or community health workers.

What You Learn

The Training of Trainers (ToT) course offers interactive and lecture-based training. Throughout the course, participants learn the skills necessary to implement the Connecting to Care training at their organization through short lectures, group discussions, and teach-back lessons. Participants receive tips and feedback on their teaching methods in order to develop their skills and train patient guides more effectively.

Who Should Apply

Hospitals and Clinics

Health care organizations can enhance the capabilities and expand the roles of their on-staff medical interpreters and patient navigators.

Community Nonprofits

Nonprofits that serve vulnerable populations can strengthen their staff’s ability to help their clients gain better access to health care services.

Human Services Agencies

Human services professionals who help individuals navigate the health care system can build skills to better serve their clients.


To apply for this course, a candidate must be an authorized trainer for a Bridging the Gap licensed organization. To ensure the highest quality of training delivered, we require participants of the Connecting to Care: Training of Trainers (ToT) program to have the following qualifications:

  • Be an authorized trainer for a Bridging the Gap licensed organization
  • Have successfully completed Connecting to Care: Cultural Navigator Training
  • Have worked as a medical interpreter, community health worker, patient navigator or cultural navigator for at least two (2) years
  • Have training or teaching experience
  • Work for and be sponsored by the organization seeking the license to train CTC

Please email us at connectingtocare@xculture.org or call us at 206-860-0329, ext. 1236, for more information about applying for this course, cost, licensing details, and upcoming trainings.

Upcoming Classes

Connecting to Care: Training of Trainers

Aug 13, 2024
9:00 AM - 1:00 PM Pacific Time

Online via Zoom
Tuesday, August 13, 2024
Further information about this course and registration form will be available by March 2024.

The training gave the interpreters the skills, as well as examples of how and what to say when informing patients about the health care system. The staff now teach patients to engage with providers and to teach that this is an expectation: that patients should play an active, and not a passive role in their care.

Program Manager