Terms and Conditions
Last updated: February 01, 2021
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to: Washington, United States
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Cross Cultural Health Care Program, 1200 12th Ave. S., Suite 1001, Seattle, WA 98144.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to The Cross Cultural Health Care Program, accessible from www.xculture.org
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
- Goods availability
- Errors in the description or prices for Goods
- Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Your Order Cancellation Rights
Any material or physical Goods you purchase, such as books, can only be returned in accordance with these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. We will accept returns of undamaged books or publications for a full refund less the shipping fee plus a restocking fee of 30% of the publication price. Note that We do not accept returns of videos or DVDs purchased from Us. If the video or DVD is found defective by You, We will replace the product and not refund the purchase price. Please read our Returns Policy on our Website’s online store to learn more about your right to cancel Your Order for material or physical Goods.
Your right to cancel an Order only applies to material or physical Goods that are returned in the same condition as You received them. Material or physical Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased material or physical Goods while they are in Your possession.
We will reimburse You no later than 14 days from the day on which We receive the returned physical or material Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the following physical or material Goods:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
Training of Trainers (ToT) Classes Refund and Cancellation Policy. If a confirmed reservation must be canceled by You, the Company will refund the full fee minus $250, if cancellation notice is received on the date of or before the registration deadline. If You cancel after the registration deadline, You forfeit the full registration fee. In the unlikely event that Company needs to reschedule or cancel the date and/or location of a Training class, You are entitled to a full refund. Company shall not be responsible for any other loss incurred and every attempt will be made by Company to notify registered students at least four weeks prior to the scheduled start date of the course.
“Bridging the Gap” Classes Refund and Cancellation Policy. Unless a Bridging the Gap class is canceled by Company, the $150 registration deposit fee is non-refundable. However, if You are unable to attend a Bridging the Gap course You have registered for, the $150 deposit can be held for one calendar year from the start date of the class You had originally registered for, and be applied to another Bridging the Gap class offered by Company. For the additional class fees (not including the registration deposit), the refund policy is as follows: 100% refund if You cancel up to one week before the class is scheduled to start; 75% refund if You cancel 1-6 days prior to the scheduled class start; and 25% refund if You cancel after the class starts.
Please refer to our Website and Our Bridging the Gap web page for more information about Our refund policy for all of our Bridging the Gap classes.
“Connecting to Care” Classes Refund and Cancellation Policy. If You need to cancel a confirmed class reservation, Company will refund the full payment You made minus a $150 fee, if You provide notice of Your cancellation one week before the class is scheduled to start. If You cancel within one week or less of the start of the class, You will forfeit the full payment for the class. In the unlikely event that Company needs to reschedule or cancel the date and/or location of the class, You will be entitled to a full refund or full credit for the next scheduled Connecting to Care class. Company will not be responsible for any other loss incurred and will make every attempt to notify registered students at least four weeks prior to the scheduled start date of the class. Please refer to our Website and Our Connecting to Care web page for more information about Our refund policy for our Connecting to Care classes.
“Closing the Gap” Workshop Refund and Cancellation Policy. If You need to cancel a confirmed reservation to attend this Company workshop, We will refund the full payment except for $250, if You provide notice of cancellation before or on the date of the registration deadline. The $250 can be held for one calendar year from the start date of the Closing the Gap workshop You had originally registered for, and be applied to another Closing the Gap class offered by Company. In the unlikely event that Company needs to reschedule or cancel the date and/or change the location of the workshop, You will be entitled to a full refund or credit for the next scheduled Closing the Gap workshop. Company will not be responsible for any other loss incurred and will make every attempt to notify registered workshop participants at least four weeks prior to the start date of the workshop or course.
Company reserves the right to remove any class or workshop participant who interferes with or causes disruption in the class. Refunds will not be issued to any person who causes disruption and is removed from a class.
From time to time, Company may offer other classes or workshops on our Website. Please refer to the registration Service or Website for information about the refund and cancellation policies for those classes or workshops.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The Company reserves the right to revise its prices at any time prior to accepting an Order for physical or material Goods.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
All physical or material Goods purchased through our online store are subject to a one-time payment. Our classes may be subject to more than a one-time payment, if a class requires a registration deposit and You pay the registration deposit first and later the remainder of the fee due. Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of the Country.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
The physical and material Goods available for Order – books, publications, other printed material, and DVDs – are owned and protected by copyright by The Cross Cultural Health Care Program. The Company actively protects this copyright. Photocopying or reproduction of any part of the Goods is prohibited without written permission. For further information, contact firstname.lastname@example.org.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
If you have any questions about these Terms and Conditions, You can contact us:
- By email: email@example.com