Healthcare in Every Community, Every Community in Healthcare

Introducing Our Staff

The CCHCP team is staffed by a talented group of individuals. These individuals have constructed significant relationships with leaders and members of numerous communities within King County, Washington State, public agencies, and health care and social service institutions around the United States.

Paulina Bendaña, Executive Director

Paulina Bendaña is the Executive Director of the Cross Cultural Health Care Program.  Paulina brings over 35 years of experience in the corporate and nonprofit sectors, particularly in areas such as strategy development and analysis, program management, and working with multicultural teams.  Paulina was the co-founder and Executive Director of the Sustainable Honduras Conference, a network of organizations that undertake humanitarian programs in Honduras.  In addition, she has served on the boards of international nonprofit organizations.  She served as the chair of the board of Ten Thousand Villages of the National Capital Area, and is on the board of Pure Water for the World.  In her corporate career, Paulina led many initiatives for The Boeing Company – including leading the development of Boeing’s country strategies, as well as its international corporate citizenship/philanthropic programs and international environmental policies. Paulina has an M.A. degree in Economics, and a B.A. in Economics and Latin American Studies.  She is bilingual, grew up in Honduras, and has traveled in 35 countries across the Americas, Europe, Africa, the Middle East and Asia.  Paulina also enjoys exploring the Pacific Northwest and various types of art-making.

Contact: paulina@xculture.org

Tamas FarkasLanguage Access Programs Director

Tamas Farkas is the Director of Language Access Programs for CCHCP: Bridging the Gap medical interpreting training and Connecting to Care: Patient Guide training.  Tamas is a linguist, trainer and interpreter, with fluency in five languages. Born in Budapest, Hungary, Tamas moved to the United States in 1999. He attended the Metropolitan State University of Denver, spending one year abroad in Switzerland studying at the University of Fribourg. After graduating with a B.A. in German and French, he spent a year in San Juan, Puerto Rico learning Spanish. He worked as a medical interpreter before becoming the manager of the Interpreter Network of Spring Institute. He became a trainer for the Bridging the Gap program in 2016 and has been training Bridging the Gap since then. Tamas also enjoys making art and doing outdoors activities like biking and swimming.

Contact: tamas@xculture.org

Bryon Lambert, Equity and Inclusion Program Director

Bryon Lambert is the Director of CCHCP’s Equity and Inclusion programs and consulting projects. He is a skilled and trained communicator with a passion for sharing principles of equity and inclusion (E & I). With 25 years of leadership in the non-profit sector, Bryon has developed a passion for value-based service. Bryon holds a Bachelor of Arts degree from the University of Illinois at Springfield in Communication, with an emphasis in Meaning Systems. For many years, he worked in Public Radio, as an administrator and broadcaster, before accepting a role, with a Federally Qualified Healthcare Center (FQHC) in Southern Oregon. While in healthcare, Bryon served on the leadership team, worked to improve service to patients, and chaired the organization’s Equity, Diversity, and Inclusion Council. Through lived experience and extensive training, Bryon has developed expertise in creating and teaching E & I curriculum that focuses on a connections-based philosophy for eliminating inequities, while maintaining relationships. His history of accomplishments in healthcare, E & I training, and broadcast communication, coalesced to prepare him to lead CCHCP’s Equity and Inclusion program. When not spending time with his wife, adult children and grandchildren (usually outdoors), Bryon enjoys playing electric bass and acoustic guitar with friends.         

Contact: bryon@xculture.org

Ira SenGupta, Senior Advisor

Ira SenGupta was on the founding board of the Cross Cultural Health Care Program and served as the Executive Director of CCHCP for 25 years. After her recent retirement, she continues to serve CCHCP as Senior Advisor. Ira has actively contributed to the field of culturally and linguistically appropriate services as a national trainer, researcher and facilitator of community conversations. An inspirational speaker, she brings to her work a genuine passion, an energetic style and applicable tools. Ira is multilingual and has deep roots in the communities accessing health and social services. She is a Fellow of the combined Leadership program of the Disparities Solutions Center at Massachusetts General Hospital and Harvard Medical School. She has most recently served on two national committees on standards for training in the language access field. Most notably, Ira conducted three significant pieces of qualitative research that were both national and local in scope with the goal of examining the barriers our emerging communities face in accessing healthcare. Outside of CCHCP, Ira is expanding her work in the area of Equity & Inclusion, and also enjoying the additional time she now has to contribute to the lives of her four grandchildren.

Contact: iras@xculture.org

Ishani Ghosh, Operations Manager

Ishani Ghosh is the Operations Manager of CCHCP.  Among her many responsibilities, she is CCHCP’s bookkeeper, and manages the office systems and vendors so that everything runs smoothly.  Ishani also manages the orders for CCHCP’s publications.  Ishani has experience as a travel agent, interpreter, and teacher. She has served on the executive board of Uttoron, an organization dedicated to promoting the culture of Bengal, a state in India. Ishani is well-suited to work in an organization devoted to cross cultural understanding. She has lived in two vastly different multicultural countries –  India and the United States.

Contact: ishani@xculture.org

 

Michaela Kiley, Language Access Programs Coordinator

Michaela Kiley is the Program Coordinator for both of CCHCP’s language access programs: Bridging the Gap medical interpreting training and Connecting to Care: Patient Guide training. Michaela supports the Language Access Programs Director with program development, marketing, and outreach in coordination with our language access trainings. She graduated from the University of Montana with a Bachelor of Arts in Organizational Communication and International Development Studies. Having worked as an English as a Second Language instructor in Vermont and South Korea, she is passionate about education and is excited to bring her experience in intercultural communication to this position.  In her free time, Michaela enjoys hiking, running, and skiing.

Contact: michaela@xculture.org

Kay NormanEquity and Inclusion Program Coordinator

Kay Norman is the Equity and Inclusion Program Coordinator for CCHCP, supporting the Equity and Inclusion department with program development, marketing, and outreach. With a professional background in direct service healthcare, administrative work in the nonprofit sector, and equity and inclusion work, Kay believes very strongly in making health care equitable and accessible for all. Kay is currently working to complete her BS in human services with a minor in political science and public administration from Walden University. In her free time, Kay enjoys live theater, Harry Potter, and the Seattle Seahawks.

Contact: kay@xculture.org