Building Cultural Competence in Health and Social Services

Equity and Inclusion:

Cultural Competency Training of Trainers Institute

This Institute provides a 5-day intensive course for organizations to meet mandates and recommendations for culturally and linguistically appropriate services.


During the course, trainers will spend time not only learning the CCHCP Closing The Gap curriculum but also working on effective training techniques.


2018 schedule in Seattle, WA:

February 5 – 9

June 18 – 22

October 1 – 5

Our curriculum includes, but is not limited to:


  • Unconscious bias and organizational bias

  • Health disparities

  • Low health literacy

  • The impact of culture on interventions and communication


  • Fundamentals of cultural competency

  • National Standards for Culturally and Linguistically Appropriate Services (CLAS)

  • The social construction of race in the U.S.

  • The Affordable Care Act/ Title VI of 1964 Civil Rights Act


  • Critical Self Reflection

  • Strategies for resolving “cultural bumps,” and cross cultural conflicts

  • Working effectively with interpreters/language services

  • Conflict resolution, communication and team building

Trainers and professionals from health and human service organizations, health educators, clinic administrators, human resources personnel, and risk management directors are all welcome.


This course is held two times a year, in the spring and in the fall. It is taught nationally for health systems, government agencies and community health coalitions, upon request. Attendees must be sponsored by an organization, and will receive a two year license to use the newly revised curriculum.

Email for more information regarding registration and cost.