Bridging the Gap Medical Interpreter Training
Monday, August 3, 2009  -  Friday, August 7, 2009
CCHCP in Seattle, WA

2009 Symposium of the National Association of Social Workers, Iowa Chapter
Ira SenGupta presented the keynote speech -From Cultural Bump to Cultural Congruence: Enhancing Cultural Competence in Health and Human Services- at the recently concluded 2009 Symposium of the National Association of Social Workers, Iowa Chapter in Des Moines. The theme of the annual symposium was -Growth, Change, and Competency in a Culturally Diverse World. About 300 social workers attended the meeting ON April 17, 2009 ably coordinated by Kelli Soyer, Executive Director of NASW, Iowa Chapter.
CCHCP, 06/01/2009

CCHCP Presented at National WIC Association's 26th Annual Conference
Ira SenGupta, Executive Director, recently presented on Cultural Competency and Working Effectively with Interpreters at the 26th Annual Conference of the National WIC Association in Nashville, Tennessee. A rich diversity of people access WIC (Women, Infant and Children) services bringing with them worldviews and approaches to diet and nutrition, pregnancy, breastfeeding, alcohol and drug use, family planning, and healthcare that may be different from the WIC staff who serve them. More than 900 WIC staff and administrators attended the conference on May 24 to 27 at the Gaylord Opryland Hotel in Nashville.
CCHCP, 06/17/2009

Bridging the Gap Training at the Alaska Immigration Justice Project
On March 9 to 13, 2009, Rose Long, Director of the Bridging the Gap (BTG) Interpreter Training Program at CCHCP, presented the week-long training to 23 participants. The class was a very diverse group, languages represented were Laotian, Yup'ik, Spanish, Tagalog, Arabic, Korean, Nuer, Russian, Hmong, Vietnamese, Bosnian-Serbian-Croatian, Portuguese, and Mandarin. Barb Jacobs, Program Manager of the Language Interpreter Center (LIC) of the Alaska Immigration Justice Project (AIJP)successfully coordinated this training. In 2007, the Municipality of Anchorage awarded the Mayor's Community & Non-profit Organization Diversity Award to AIJP. AIJP is dedicated to protecting the human rights of all Alaskans by providing comprehensive immigration legal services and language interpreter services throughout Alaska. Robin Bronen is the Executive Director.
CCHCP, 05/28/2009

Core Cultural Competency Training

Introduction to Cultural Competence in Health and Social Services
(1 hr presentation).
Cultural Competence in Health and Social Services
(2 hr, 4 hr, 6 hr, 8 hr and 16 hr formats available).

Topic Specific Modules

• Building Culturally Competent Community Partnerships
• Building Culturally Competent Language Services
• Building Culturally Competent Health Care Systems
• Effective Cross Cultural Conflict Resolution
• Effective Cross Cultural Communication
• Supervising A Multicultural Workforce
• Interviewing And Hiring A Diverse Workforce
• Working Effectively In Diverse Teams
• Cultural Competency in Worker's Compensation
• The Relevance of Cultural Competence in Hospital Administration

Training of Trainers

The Training of Trainers in cultural competence is normally offered as a three to four day workshop.

Goals of cultural competency trainings:

1. Increase awareness of differences,
2. Increase valuing of and respect for differences, and
3. Develop skills for interacting with differences among people.

Cultural competence is a developmental process. Beyond awareness of subtle expectations or assumptions, there is a need for knowledge about different cultural norms, lifestyle needs, and personal preferences of individuals from different groups.

Participants will learn the five elements of cultural competency and their application through a variety of interactive methods. At the end of the workshop they will be able to identify the relevance of each element in their individual workplace. They will be more aware of how cultural misunderstandings contribute to the negative dynamics between provider and patient and between peers and team members. In becoming more aware they will be able to utilize the tools of cultural competency that will enable positive and constructive dynamics.

Contact: Ira SenGupta, Executive Director, CCHCP

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Advanced Training Workshops

The advanced training workshops have been developed by the Cross Cultural Health Care Program and are designed to be taught in an eight hour format. The trainings focus on strategies to end health disparities and on achieving health equity for medically underserved communities. Each of the advanced trainings is presented with short background information and learning objectives. A variety of interactive instructional methods will be utilized to deliver the content. Relevant case scenarios will assist in skills building. The recommended strategies will enhance effective cross cultural communications and the creation and sustaining of effective personal and professional partnerships for health, social and human services.

Module 1 - Culturally Competent Recruitment and Retention
Module 2 - Building Culturally Effective Teams
Module 3 - Effective Cross Cultural Communication
Module 4 - From Cultural Bump to Cultural Congruence: Effective Conflict Resolution
Module 5 - Health Equity and Effective Cross Cultural Communication